Profiles cover as appropriate:

# Types of Services (End-to-end VoIP, call-back, call-through, local numbers, mobile web, IP SMS, etc.)
# Company Background
# What they say about themselves
# Backers (VC funding etc.)
# Mobile Products & Services
— The Application (Java, Symbian, MS, how to obtain, etc)
— Numbers and Addresses
— Getting Numbers (e.g.local numbers)
— Key Aspects of the Application (interface, handling contacts)
— Selecting Access Networks (if WiFi system)
— Making Calls (how the user goes about it etc.)
— Types of Calls (free, low cost, PSTN, SIP, buddies etc.)
— Presence
— Incoming Calls
— Roaming (is service/product useful while roaming, how)
— SMS
— Instant Messaging
— Other services (file sharing, social networking, email, etc)
— Countries Supported
— Hotspots (if WiFi system)
— Costs & Benefits (paying for calls and services, benefits)
# Users
# Contact Information

4.0 Connections Explained

This chapter shows by means of diagrams with written notes the way the mobile services covered in this study make mobile connections.

Figure 1: Call-Back Like Systems – General Idea
Figure 2: Call-Through Like Systems – General Idea
Figure 3: Call-Through Like – Automated Seamless System
Figure 4: Other Service Possibilities
Figure 5: Mobile Access to Skype
Figure 6: Call-Through Like System - Local Numbers
Figure 7: VoIP End-to-end - WiFi Access
Figure 8: VoIP End-to-end – Over Cellular Data

5.0 Tariffs Compared

This chapter gives standard tariff comparison tables for selected countries and providers.

The tables show the cost per minute of making calls from a mobile from the UK, France, Germany, and the United States to mobiles and landlines. Call destination countries include:

UK, France, Germany, Greece, Italy, Netherlands, Poland, Portugal, Spain, Sweden, Australia, Brazil, Canada, China, Egypt, India, Indonesia, Japan, Korea (South), Malaysia, Mexico, Morocco, Pakistan, Russia, South Africa, Thailand, Turkey, UAE, United States.

6.0 Smartphones Update

An update on the latest statistics for dual-mode and smartphones

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